Thursday, 28 March 2024



Timor Telecom distinguished with silver in The 2014 International Business Awards

Stevie Award


Timor Telecom (TT) was distinguished last august under the category “Customer Service Department of the Year”, getting the second place in The 2014 International Business Awards.

Timor Telecom’s Call Center restructuring started in 2012 with the aim of improving its space global performance, thus offering an Excellency service to its clients, attaining international best practice targets and results.

Last May, Timor Telecom had already gained a third position in the Asia-Pacific Stevie Awards for Customer Service Leader of The Year, with a Bronze Stevie Award, which comprised more than 22 countries in the Asia-Pacific region.

The winners will receive their prizes of The 2014 International Business Awards in a ceremony to be held in Paris, France,on October 10.

IBA 2014 received more than 60 subscriptions of countries and regions.

More than 3500 applications from organisations of different sizes and across almost all sectors were submitted this year, for review in a range of categories, including Company of the Year, Website of the year, Best New Product or Service, Social and Cooperative Responsibility Program of the Year, Executive Officer of the Year, among other categories.

 

Timor Telecom supports Timor Tour for the 5th time


In this 6th edition of Timor Tour, Timor Telecom teams up for the 5th consecutive year with the biggest cycling event of Timor-Leste. This non-for-profit event is organised once again by the Ministry of Tourism and sponsored by Timor Telecom.

With the main aim of promoting peace and friendship among people, the Timor Tour has become one of the most emblematic sport competition events in the region due to its rough route but breathtaking landscape. 2014 Timor Tour will start and finish in Dili and it will take place from the 13th to the 17th of September, counting with 80 participants from worldwide. This year’s Tour comprises 364.7 km, crossing the District of Dili, Ermera and Bobonaro and reaching its higher peak at 1942 m, right at the first stage of the Tour. The total money prize is USD 32,300.00.

Sharing the spotlight will be the Timor Telecom sponsored athletes: Noélio Reis, Eugénio Tilman, David Gonçalves, Ivan Araújo, Noe Vong and Leonel Gonçalves, who will participate with the aim of reaching the highest positions of the Tour.

Sponsoring the Timor Tour and this Elite Athletes group, Timor Telecom, an operator with almost 12 years’ history in Timor-Leste, aims to promote sports at a national level, contributing to a country where sports become a common practice and standing for a healthier lifestyle.

 

Timor Telecom joins Wikipedia offering mobile data to clients


T clients will be able to access Wikipedia contents at no data cost.

Timor Telecom (TT) announces the new partnership established with the Wikimedia Foundation, the not-for-profit organisation that manages Wikipedia and its associate projects. Through the global program Wikipedia Zero, Timor Telecom is the first operator in Timor-Leste to give its clients the opportunity to access Wikipedia free of data charges with their mobile equipment.

TT, which since the very beginning has proved to be on the forefront of technology, adapting to its clients needs, is now going to offer free and unlimited access to the Wikipedia, for mobile equipment users, thus contributing to the liberalization of Internet. This partnership will benefit all Timorese citizens, specially the student community, by allowing them to access several contents that can enlarge their knowledge, with no associate cost. The Wikipedia Zero program is, then, in line with TT own strategy in what comes to the improvement of the connectivity of the Timorese citizens to the world, contributing to better informed and developed society.

Manuel Capitão Amaro, CEO at Timor Telecom, refers:

"As market leaders, we are very happy with this partnership and for making now part of the Wikipedia global project. The opportunity of offering these contents for free to our clients, thus contributing to the amplification of Timorese people general knowledge, is significantly important to Timor Telecom, which has, for the last 12 years, contributed considerably for the development of the Timorese society."

“Wikipedia Zero is gaining great momentum globally, bringing knowledge to people who might otherwise not have access,” said Carolynne Schloeder, head of mobile partnerships at the Wikimedia Foundation. “We’re thrilled to welcome Timor Telecom and their subscribers to the free knowledge movement.”

About Wikipedia

Wikipedia is the world’s largest online encyclopaedia, visited by nearly 500 million people monthly, according to ComScore Media Metrix Available in 287 languages, Wikipedia contains more than 29 million articles contributed by a global volunteer community of roughly 80,000 people.

About Timor Telecom

Being the largest telecommunication operator in Timor-Leste, Timor Telecom (TT) has been operating for almost 12years, serving 600 thousand clients. TT has conquered this position as a solid and dynamic enterprise, having gone through several challenges and supporting Timorese people since the restoration of independence. TT is nowadays, and undoubtedly, the market leader within its activity sector, being a strong and a trustworthy company, offering a mature network and high quality services, covering all districts of the country and 94% of Timor-Leste population.

 

TIMOR TELECOM increases internet speed in Timor-Leste


O3b and Timor Telecom (TT) announced today an agreement to supply high speed and low latency internet, which allows Timor Telecom to provide high-speed bandwidth, improving its users’ experience and enabling them to access more and better services and contents.

The use of O3bsatellites, which are closer to the ground than conventional geostationary satellites, reduces latency, increases the speed of internet browsing and improves voice and data quality to the user.

This change allows Timor Telecom, one of the first operators in the world using this technology, to increase,significantly, the capacity of its internet network, as well as to improve the speed and quality of their services for business and personal markets. TT's investment in new technologies and new products and services responds to the needs of its more than 600 thousand customers.

Following this technological change, TT has redesigned its range of internet services for both new and existing customers, and it is going to present its new portfolio of internet servicesthis month.

Gerardo Angelo Carrilho, Timor Telecom CTO stated:

“As the leaders in a competitive market, we are very pleased to be among the first operators worldwide to use the O3b network and by bringing more innovative services to Timor-Leste. With O3b the speed and quality of our internet service will highly improve. This represents a major step forward for connectivity in Timor-Leste. "

John Finney, Chief Commercial Officer of O3b said:

"We are very excited to be part of Timor Telecom´s plansofoffering Timor-Leste the same easy and efficient Internet access as in any other major city of the world. With access to the O3bConnectivity Service, which offers the same speed and performance as in optic fiber, Timor Telecom's customers are going to enjoy better connectivity and see the capacity of their mobile broadband increase."



About O3b Networks Limited

O3b Networks Limited (www.o3bnetworks.com) is a global satellite service provider, which builds anext-generation satellite network for telecommunication carriers, for Internet service providers and enterprise customers and for governments in emerging markets.

O3b network is going to deliver broadband connectivity in all corners of the world with 45 degrees of latitude north and south of the equator. Its wide coverage area includes emerging and poor connectivity markets in Latin America, Africa, Middle East, Asia and Australia, in a total of 3 billion people.

The network will combine satellite global reach with optic fibernetwork speed, providing low-cost, high-speed and low latency Internet and mobile connectivity to billions of customers and businesses in nearly 180 countries.

The list of investorsof O3b Networks includes SES, Google, HSBC Principal Investments, Northbridge Venture Partners, Allen & Company, Development Bank of Southern Africa, Sofina, Satya Capital and Luxempart. O3b Networks headquarters is located at St. Helier, Jersey, Channel Islands.



About Timor Telecom

Being the largest telecommunication operator in Timor-Leste, Timor Telecom (TT) has been operating for 11 years, serving 600 thousand clients. TT has conquered this position as a solid and dynamic enterprise, having gone through several challenges and supporting Timorese people since the restoration of independence. TT is nowadays, and undoubtedly, the market leader within its activity sector, being a strong and a trustworthy company, offering a mature network and high quality services, covering all districts of the country and 94% of Timor-Leste population.

 

Timor Telecom awarded in the first edition of the Asia-Pacific Stevie Awards

Stevie Awards

  • Timor Telecom awarded with a Bronze Stevie Award on the Customer Service Leader of The Year category;;
  • Hanesan programa ne’ebé foin halo iha rejiaun Ázia-Pasífika;
  • Konta ho kandidatura 500.
Dili, May the 8th. 2014

Timor Telecom (TT) was given an award by the Asia-Pacific Stevie Awards in the Customer Service Leader of The Year- all other Nations , category that involves 22 countries of the Asia-Pacific region and it is presented as the brand new Stevie Awards program.

TT was recognized with a Bronze Stevie Award for the effort that was developed during the year of 2013, in which TT identified customer service as a strategic priority, restructuring its Call Center in Díli, with adapted conditions for the new market needs, such as new human resources, technical and logistic.

The restructuring project was initialized in October 2012 in order to improve the Call Center’s global performance and to provide a service of excellence to the clients, achieving targets and results at the best international level.

This restructuring won the recognition on the Asia-Pacific Stevie Awards, in which there were more than 500 candidates and more than 50 voting members of the jury, these being the first awards for companies and professionals in this region, in accordance with the accomplishments achieved during the year of 2013 in the customer service and sales areas.
 
<< Start < Prev 1 2 3 4 5 6 7 8 9 10 Next > End >>

Page 2 of 13